Video Screencast Help

BackEXE 12 on SBS 2003 Media device service stop working

Created: 08 Nov 2012 | 2 comments

Hi,

I restarted all BE services because it lost connection to the LTO autoloader. All started but one service did not the Device and Media. It shows stopping and when I launch the BE its very slow to bring up the interface and no media devices are showing up. I also had jobs backing up disk on a network share to a 3TB disk.I did not change anything. All I did was restart all the BE services. Now in the "device name" column the location to the disk share does not show up. I really dont care about the LTO at the moment i just want to get it to backup to the disk again..

Please Help!!   

Comments 2 CommentsJump to latest comment

Backup_Exec's picture

Hi

 

It would be good if you can describe the error when you try starting device and media service and if no error then look for event viewer for any errors so that we can try helping you.

 

Thanks

Sameer

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lmosla's picture

Open up your Windows Task Manger and under Processes stop PVLSVR.EXE process if you see it.

In your Backup Exec Console restart the services.