Endpoint Protection Small Business Edition

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  • 1.  Background activities freezes computer

    Posted Mar 19, 2014 04:37 AM

    We just rolled out the cloud version of endpoint protection at a client site.

    All stations work fine, with one exception.

    On one station, the computer freezes as soon as the endpoint protection does start background activity.

    Any hints what could cause this, and perhaps a way to disable them ?



  • 2.  RE: Background activities freezes computer

    Posted Mar 19, 2014 05:02 AM

    I suppose thats the initial scan which runs after the SEP install, it should be fine after sometime. Did you reboot after the install?



  • 3.  RE: Background activities freezes computer

    Posted Mar 19, 2014 05:22 AM

    Yes,

    we did reboot after install.

    This happens every day, 2-3 times a day.



  • 4.  RE: Background activities freezes computer

    Posted Mar 19, 2014 09:11 PM

    Are you able to see what process is causing this?



  • 5.  RE: Background activities freezes computer

    Posted Mar 20, 2014 02:51 AM

    No,

     

    Symantec is just displaying "Performing background activities" and then Mouse&Keyboard freeze for good



  • 6.  RE: Background activities freezes computer
    Best Answer

    Posted Mar 20, 2014 06:56 AM

    It turned out to be a partially defective Dell SSD.

     

    Problem solved.

     

    Thanks