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Backing up a NAS

Created: 14 May 2013 • Updated: 17 May 2013 | 2 comments
This issue has been solved. See solution.

Hi everyone!!!  I am trying to back up a NAS device, my jobs succeed with exceptions.

V-79-57344-3844 - The Backup Exec server was unable to connect to the Remote Agent on machine 
The Backup Exec server will use the local agent to try to complete the operation.
BackupV-79-57344-65277 - Snapshot Technology: Initialization failure on: "share". Snapshot technology used: No.
Remote Agent not detected on 
V-79-57344-65277 - Snapshot Technology: Initialization failure on: "share". Snapshot technology used: No.
Remote Agent not detected on 
V-79-57344-65277 - Snapshot Technology: Initialization failure on: "share". Snapshot technology used: No.
Remote Agent not detected on 
V-79-57344-65277 - Snapshot Technology: Initialization failure on: "share". Snapshot technology used: No.
Remote Agent not detected on .
 
I cant install the remote agent because it is just a nas.  How do I fix this?
Operating Systems:

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pkh's picture

Turn off AOF in your job properties.

Twinkle's picture

You have to live with exception , as no remote agent can be installed on the NAS. There was a recent Idea posted on ignoring this exception , you may vote on that if you want.https://www-secure.symantec.com/connect/ideas/option-remove-agent-not-installed-warning

SOLUTION