Video Screencast Help

Backing Up the Roaming users' Profiles hosted on Cifs share

Created: 16 Mar 2013 • Updated: 17 Mar 2013 | 1 comment
mghany's picture
This issue has been solved. See solution.


Please share me your experiance , we are Planning to use NetBackup for VDI enviroment (Citrix Zenserver+ Citrix ZenDesktop)

we are targeting backing up the users' profiles that are a roaming profiles shared on CIFS.

I have followed the following technote

But the backup was partially completed because the access is denied since the files are used by another process

So I stuck in how to enable the open file support for the cifs shared

Appreciate your help

Operating Systems:

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Yasuhisa Ishikawa's picture

 the access is denied since the files are used by another process

This means profile files are locked by some processes, and NetBackup can not access them.

Please consider to install NetBackup client on CIFS server(if it is Windows host) and backup them using local NetBackup client. You can use Windows Open file backup feature in local backup.

If you are using CIFS on NAS like NetApp, configure NDMP backup on it.

Authorized Symantec Consultant(ASC) Data Protection in Tokyo, Japan