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  • 1.  Backingup the MySql database for Symantec Mail Security 5.0 for SMTP

    Posted May 02, 2009 11:44 AM
    Hi i am using the following article to back up my database. http://service1.symantec.com/SUPPORT/ent-gate.nsf/docid/2006083013055963?Open&seg=ent

    However after i run the command and the password is used i am getting the following message

    mysqldump:got error:2003:cannot connect to mysql server on '127.0' (10049) when trying to connect

    Any ideas? Thanks


  • 2.  RE: Backingup the MySql database for Symantec Mail Security 5.0 for SMTP
    Best Answer

    Posted May 02, 2009 11:46 PM
    Hello,

    Please ensure you run the mysql dump command exactly as shown within the knowledge base article and that you manually type the command into your CLI replacing the values in <> symbols with the correct password and drive of your system.

    If you have more than one Symantec Mail Security for SMTP system, make sure you are running this command on the Symantec Mail Security for SMTP 5.0.X control center, not a scanner.
    Windows:

    <Drive>:\Program Files\Symantec\SMSSMTP\mysql\bin\mysqldump.exe" -ubrightmailuser -p<password> -h127.0.0.1 brightmail > smssmtp5.sql

    Linux/Solaris:

    /opt/Symantec/SMSSMTP/mysql/bin/mysqldump -ubrightmailuser -p<password> -h127.0.0.1 brightmail > smssmtp5.sql

    If this does not work please post information on the following: a) the full output of the error message b) the input mysqldump command used c) Platform Symantec Mail Security for SMTP 5.0 is installed on.

    Regards,

    MJF



  • 3.  RE: Backingup the MySql database for Symantec Mail Security 5.0 for SMTP

    Posted May 07, 2009 11:15 PM
    Is this the first time you will backup, can you double check on the password?