Backup of Citrix Presentation servers with Backup Exec 12.5

RCurtis's picture

First of all let me preface this with:  I am not a Citrix guru!  I know enough to be dangerous.  With that said, I *do* know that since using Citrix and Backup Exec for several years...at some point we have lost the capability to actually restore a presentation server with BE.  I know it used to work, but now here we are...I understand that it supposedly is not a supported method.

I have real issues with that...but discussing those issues would be counter-productive.

There *must* be a way...

We are not yet dealing with the virtual world...we're getting there soon (I hope), but not yet.  We do NOT want to deal with Xen!

I have heard rumors of a couple of ways that people are dealing with this problem.

We have Backup Exec 12.5
We have Altiris Deployment Server 6.9
Citrix 4.5 (Farm of 3 presentation servers, 1 licensing server, 1 Citrix Gateway)
Active Directory 2003 environment

From what we have been told, it is only the presentation servers that present the challenge.

Given what we have on hand, is there an acceptable method to recover Citrix Servers in a Disaster?

If we do NOT have what we need (excepting Xen) what product will get us there for the least cost outlay?

I'm open to discussion...what are you guys doing to achieve either outright Backup/Restore or automated re-deployment of a Citrix PS?

teiva-boy's picture

 I mean IDR is dead

 I mean IDR is dead technology, but why not the native IDR to do a restore of a Citrix server?

As a pay for item, how about Backup Exec System Recovery?

Why do people complain about support wait times, when there is an online portal?
http://mysupport.symantec.com

Philip D's picture

What's the issue with

What's the issue with restoring up a Citrix Presentation Server?  Does it give you an error message?

RCurtis's picture

Like I said...I'm not the

Like I said...I'm not the Citrix guru and it's been a year since this was tried.  Memories are fuzzy!  Best we can remember is that no published app would run...no error message.

But...let's not get distracted by what happened then...

I want to hear what is considered an *acceptable* way to backup/restore a Citrix PS and/or what others are doing.