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Backup Device Errors

Created: 25 Jan 2014 • Updated: 25 Jan 2014 | 7 comments

Dear 

i neede a copy of backp on tap to keep it offline 

so i configured media sed as Keep Data Infinity -Dont Allow Overwrite  as show in attatch 

when i create bacup i found this error 

Job ended: Thursday, January 23, 2014 at 3:24:58 PM
Completed status: Failed
Final error: 0xe00084c8 - The backup storage device has failed.
Final error category: Backup Device Errors

For additional information regarding this error refer to link V-79-57344-33992

.........

more information ....I'am   Erased a tap drive before start backup job 

Operating Systems:

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pkh's picture

After erasing the tape, did you leave it in the scratch media set? If you associated it with the media set that you have created then it is write protected.

*EDIT*

Run the manufacturer's diagnostics utility against the tape drive. Make sure that you stopped all the BE services beforehand and that you select the write test.

*END EDIT*

mnassar's picture

after i erased tape i associated it  with the media set Keep Data Infinity...... 

how to run manufacturer's diagnostics utility against the tape drive and what it's benefits 

thanks

 

pkh's picture

after i erased tape i associated it with the media set Keep Data Infinity......

..... then the tape is write protected forever. You should leave it in the scratch media set

How To Run Manufacturer's Diagnostics Utility Against The Tape Drive And What It's Benefits

Check with the manufacturer. If there is hardware error which your error message seems to indicate, they will show up during the test

mnassar's picture

sorry pkh

if  i used a new tape thes issues will not be appear..... becuse i have confuse in this issue  

and what is the best steps for make copy of backup for keep it offline on tape

and could youd you please in cleary explain the Media set option

thanks   

pkh's picture

To make a copy of a backup set, use a duplicate job to duplicate it to tape.

*EDIT*

To know more about media sets, read the Media Management chapter in the Admin Guide.

To know more about OPP and AP, read this document

http://www.symantec.com/business/support/index?pag...

*END EDIT*

mnassar's picture

i am insert a new tape and create a new backup 

but this time the below error  appera 

Job started     : Monday, January 27, 2014 7:36:50 PM
Job ended       : Monday, January 27, 2014 7:36:54 PM
Final error: 0xe0008115 - Physical Volume Library Drive or Robot paused, offline, or disabled.

Final error category: Backup Device Errors Completed status: Failed..