Backup Device Errors (Tape drive shows Offline )
Created: 13 Apr 2011 | 4 comments
Please suggest me with a solution to my below issue.
>My tape Library was working fine until yesterday when it showed a failed job.
>On checking the error log it showed :Robotic library hardware error.
The robotic library has reported a general hardware error condition. Manual intervention, calibration, etc., may be required. This may be a device related hardware problem, or it may be some other hardware problem (i.e. SCSI card/bus etc.). The library and drive states have been set to offline. Please attend to this condition.
>After that i rebooted the Tape Library ( DELL TL2000) and also the backup server.
>i tried to reinitialize the Tapelibrary and ran the Inventory on which it saw the first tape and gave an error after that :Inventory Device 00026 -- The job failed with the following error:Final error: 0xe000e005:The job has reported multiple errors. See the job log for details.
The detail showed : Physical Volume Library Drive or Robot paused, offline, or disabled.
>My tape drive sometimes becomes offline on the Symantec Backup Exec 2010 software.
>The device manager shows both the medium changer and the Tape Drive in it.
> TheTape Drive is an LTO 64k.
Kindly suggest me a possible solution for the same.