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Backup to Disk folders intermittently go offline... what causes this?

Created: 27 Aug 2009 • Updated: 21 May 2010 | 1 comment
Some of my backup to disk folders intermittently go offline and the following event IDs are logged in the application log.
Any idea what is causing this?

 

System configuration:
Windows Server 2003 Std Edition
Backup Exec 11d
Live Updates: Service Pack 4,  hotfixes 62,63,64 & 65
 
 
Event ID 33808
An error occurred while processing a B2D command.
 Changer: LockAndRefreshChangerConfig() Unable to Lock Changer.cfg (T:\Burton DIFF BU\Changer.cfg). Error=32
 
Event ID 33808
An error occurred while processing a B2D command.
 Changer: CreateChangerConfig() Unable to Create Changer.cfg (T:\Burton DIFF BU\Changer.cfg). Error=80
 
Event ID 58057
Backup Exec Alert: Media Error
(Server: "IMAGING") The Backup-to-Disk device is offline.
 
This is typically caused by the folder becoming inaccessible due to it being deleted, renamed, or unshared. It may also be caused by a disk full condition. The folder state has been set to offline. Please attend to this condition. Additional detail may be found in the Event Viewer - Application Log.
 
Event ID 33808
An error occurred while processing a B2D command.
 Changer: LockAndRefreshChangerConfig() Delayed Locking Changer.cfg (T:\Burton DIFF BU\Changer.cfg). Error=32
 
  

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Steve W.'s picture

Please review the technote below. 

http://support.veritas.com/docs/292874

If this response answers your concern, please mark it as a "solution"