Video Screencast Help
Search Video Help Close Back
to help
New in the Rewards Catalog: Vouchers for "Symantec Technical Specialist" and "Symantec Certified Specialist" exams.

Backup Error: -1022 There is a disk IO error

Updated: 23 May 2010 | 4 comments
DominikG's picture
0 0 Votes
Login to vote
This issue has been solved. See solution.

An Exchange 2007 differential backup runs into the the following error:

-1022 There is a disk IO error

Backup Exec is Version 12.5 with SP2 and all Hotfixes applied
Job runs onto a B2D Device on a IBM DS3400.
If you change the storage location to a local B2D device (HDD of the Exchange), the Backup works correct.
If you do the changes from article http://seer.entsupport.symantec.com/docs/318535.htm, it leads to the backup running without no end.
Had to be cacled after 14 hours.

A full backup of exchange to the B2D device on the IBM DS3400 works perfect.
Any idea?

Comments

RahulG's picture
31
Jul
2009
0 Votes 0
Login to vote

Hi

The backup which u are running is differential backup , So its not a GRt backup .. The Above technote is for failure in GRT backup .

If this response answers your concern, please mark it as a "solution"

Ben L.'s picture
31
Jul
2009
1 Vote +1
Login to vote

Make sure both the full and

Make sure both the full and the differential are running to the same volume first off.

You also may want to run the B2DTest tool to verify that the device is going to work as a B2D folder.
http://seer.entsupport.symantec.com/docs/321584.htm

If this response answers your concern, please mark it as a "solution"

DominikG's picture
31
Jul
2009
0 Votes 0
Login to vote

checked

like I said:

Full backup to storage -> no problem
diff backup to storage -> error

diff backup to local harddisk -> no problem

Volume on the storage is the same for full and diff. backup

it's very strange...

Consultant
PMCS.helpLine Software Gruppe
www.pmcs.de

follow us on Twitter: PMCS_NBU ; PMCS_BE ; PMCS_EV

DominikG's picture
05
Aug
2009
0 Votes 0
Login to vote

new full backup

After creating a new job and doing a new full backup to the device, the differantial backup also completed without the above error.

Now we get another, VSS related error, but this is handled in another forum thread...

Consultant
PMCS.helpLine Software Gruppe
www.pmcs.de

follow us on Twitter: PMCS_NBU ; PMCS_BE ; PMCS_EV