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Backup exception

Created: 29 Jul 2013 | 6 comments
Gavin_Wilby's picture


I keep getting the follwing alert on my backup job:

Backup- \\myserver.mydomain.local\System?StateVSS Snapshot warning.
File c:\program files\symantec\backup exec\raws\vss provider\bevssprovider.exe is not present on the snapshot.
Although I have omitted this directoty from the backup task it keeps coming in.
Any ideas on how to fix this?
Operating Systems:

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CraigV's picture


try deselecting the entire folder that this file is in. Alternatively, recreate this as a dummy file which should allow backups to go through again.


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Gavin_Wilby's picture


I have omitted the entire folder.

The file DOES exist, it just continually skips it.


CraigV's picture Advanced Open File Option selected for the job?


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Donald Eady's picture


     Have you tried completely recreating the job. If not please do so and report the result. 

I hope this posting was helpful


Kunal.Mudliyar's picture

Backup the registry

Delete the following two keys: 



Restart the server and try a backup

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lmosla's picture

Also, check your windows events on the server for any other errors that are occuring during this job and make sure the server has been rebooted recently.