Backup Exec 12 Jobs Hanging
Is there a way to keep Backup Exec 12 backup jobs from hanging active when there is no tape inserted?
One of my clients is using Backup Exec 12 to do nightly backups to tape. They have a single tape drive located internally to the server that they rotate tapes in nightly. I have setup two scheduled jobs, one to inventory the tape, set to run a couple hours before the start of the backup job, and the backup job is set to run then eject the tape when finished.
My problem is sometimes the client does not insert a new tape. When this happens, the next job that is scheduled to run starts eventhough there isn't a tape installed. Then that job hangs showing active. Sometimes the next day when they insert a tape it will start the backup but most of the time it requires me to manually cancel the job to get them back on track.
Any suggestions how I can work around this?