Backup Exec 12 SP5 - An invalid command was sent to the storage device.

Created: 02 Nov 2012 | Updated: 22 Nov 2012 | 4 comments

Triven

Below is my error message i get, I have an Ultrium 4-SCSI tape drive and am backing up to LTO Tapes.

Verify
Storage device "HP 1" reported an error on a request to read data from media.
Error reported:
Incorrect function.
V-79-57344-34030 - An invalid command was sent to the storage device.

Any thoughts would be much appreciated

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Comments 4 Comments • Jump to latest comment

AmolZeroCool Symantec Employee

1) Check if there are any hard read\write errors on the tape.

2) Perform cleaning of the Tape Drive

3) Update Symantec drivers for the Tape Drive.

4) Check Windows Event Viewer for any hardware related events like event id 7,9,11

Amol

MCITP | STS | SCP

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If this response answers your query, do mark it as a solution

Larry Fine

I would start the SCSI tracer and see what command failed.

When did this start? Has the tape drive been cleaned recently?

If you find this is a solution for the thread, please mark it as such.

RahulG Symantec Employee

refer the following document

If this response answers your concern, please mark it as a "solution"

Triven

Guys the end result was the tape drive was knackered, I've now upgraded to SSR and use a NAS box.

Many thanks for your help

Kind regards

Riven Associates Ltd