Video Screencast Help

Backup Exec 12.5 and w/Backup Exec 2010 SQL Agent

Created: 08 Sep 2010 • Updated: 17 Apr 2013 | 3 comments
This issue has been solved. See solution.

We are currently running Backup Exec 12.5 and just purchased a copy of Backup Exec SQL Agent.  Symantec or CDW sales rep sent us a licnese for 2010.   Silly question, but will the 2010 SQL Agent work with Exec 12.5?  I just want to make sure before calling our sales rep.

Comments 3 CommentsJump to latest comment

CraigV's picture

Hi there,

No it won't. However, I am certain that when you call them and tell them you have a 2010 agent license, they will give you a 12.5 license.
In this case, you already own the is a back-dated key they would provide you...


Alternative ways to access Backup Exec Technical Support:

nhej-'s picture

Since BUE 2010 license key is backwards compatible to BUE 12.5, the BUE SQL agent 2010 should work with your BUE 12.5 version.

"Those who Appreciate Quality Enjoy it Responsibly"

Brian Cunningham's picture

Thank you very much for the quick reply!  I will call them now.