Backup Exec 12.5 can't install on Server 2008 R2 Core
Does anyone have any idea how to get the agent installed on 2008 R2 Core? I keep getting the error message below - its driving me insane.
I've installed all the available hotfixes and the agent works correctly on another normal 2008 R2 installation.
10-23-2009,20:20:53 : Property(S): MsiTrueAdminUser = 1
10-23-2009,20:20:53 : Property(S): TRANSFORMS = |C:\Symantec\RAWSX64\1033.MST
10-23-2009,20:20:53 : Property(S): AdminUser = 1
10-23-2009,20:20:53 : Property(S): MsiAMD64 = 15
10-23-2009,20:20:53 : Property(S): VirtualMemory = 7547
10-23-2009,20:20:53 : Property(S): MSPSRCDFABEBD163354070A82F358CD4659A29 = C:\Windows\Installer\28cce.msp
10-23-2009,20:20:53 : Property(S): WindowsVolume = C:\
10-23-2009,20:20:53 : Property(S): VersionNT64 = 601
10-23-2009,20:20:53 : Property(S): TRANSFORMSATSOURCE = 1
10-23-2009,20:20:53 : Property(S): ProductState = -1
10-23-2009,20:20:53 : Property(S): OutOfDiskSpace = 0
10-23-2009,20:20:53 : Property(S): OutOfNoRbDiskSpace = 0
10-23-2009,20:20:53 : Property(S): PrimaryVolumeSpaceAvailable = 0
10-23-2009,20:20:53 : Property(S): PrimaryVolumeSpaceRequired = 0
10-23-2009,20:20:53 : Property(S): PrimaryVolumeSpaceRemaining = 0
10-23-2009,20:20:53 : Property(S): ARPINSTALLLOCATION = C:\Program Files\Symantec\Backup Exec\RAWS\
10-23-2009,20:20:53 : Property(S): RegIdCounter = 33
10-23-2009,20:20:53 : Property(S): MajorVersion = 12
10-23-2009,20:20:53 : Property(S): MinorVersion = 5
10-23-2009,20:20:53 : Property(S): BuildMajor = 2213
10-23-2009,20:20:53 : Property(S): BuildMinor = 0
10-23-2009,20:20:53 : Property(S): SOURCEDIR = C:\Symantec\RAWSX64\
10-23-2009,20:20:53 : Property(S): SourcedirProduct = {C5D4270D-457F-4DD9-B4D7-2B20940780D2}
10-23-2009,20:20:53 : === Logging stopped: 10/23/2009 20:20:53 ===
10-23-2009,20:20:53 : A fatal error occurred during installation on server 'SERVERNAME'.
10-23-2009,20:20:53 : ERROR: Installation failed with error 1603.
Comments
Hey dude, Not possible.
Hey dude,
Not possible. Please read the pdf at the link below:
http://support.dell.com/support/edocs/software/sym...
Pg. 4.
Laters!
If you find this is a solution, please mark it as such.
Hi Craig - i'm trying to
Hi Craig - i'm trying to install the Agent not the media server - I assume that must be possible on core R2.
Thanks
Yes it is...this link is for
Yes it is...this link is for x64, but will apply to x32 too.
http://seer.entsupport.symantec.com/docs/328921.htm
It does look like you might have to call Symantec support if you don't come right, and they state it too in the link.
If you find this is a solution, please mark it as such.
I am reliably informed
I am reliably informed that Symantec are aware of a problem regarding installation on 2008 R2 core - and are looking into the problem.
And to confirm my previous
And to confirm my previous comment
http://entsupport.symantec.com/docs/336217
had the same issue, applyed
had the same issue, applyed 12.5 SP3 to the media server then copied the Agent install dir to the R2 Core machines, ran setupaax64.cmd and installed fine
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