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Backup Exec 12.5 Exchange 2007 GRT backup fails to tape

Created: 04 Feb 2010 • Updated: 01 Nov 2010 | 1 comment

Windows 2008 x64 Server with Exchange 2007 - both are fully patched
Backup Exec 12.5 x64 SP3 + all hotfixes
VS160 external tape drive

When backing up to tape and attempting an Exchange 2007 GRT backup the backup fails with the error:

e0001207 - To support individual mailbox message and folder restores from Information Store backups, you must download and install the Microsoft Exchange Server MAPI Client and Collaboration Data Objects package version 06.05.7888 or later on the Exchange 2007 server
For additional information regarding this error refer to link V-79-57344-4615

The Exchange CDO *IS* installed. I do a backup to disk folder and it works just fine. Just seems a little silly to backup to disk and then come in with the tape to backup as well.

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Dev T's picture

Hello,

I have started duplicating the Disk backups to TAPE for the time being.

Configure a duplicate job to tape as soon as the primary disk backup is over.

http://support.veritas.com/docs/256096
How to configure Duplicate Backup Jobs in Backup Exec for Windows Servers (BEWS)

Hope this helps...

Its a best practice to have a "Support Contract" with Symantec...