Backup Exec 12.5 Exchange Issue - Can not expand Mailboxes or Public folder
When I open my Job setup list and access a backup job, I go to test the Resource Credentials, and I select my Exchange server - expand Mailboxes and Public folder - and I get the following results:
Cannot log on to MAPI with the specified credentials. Review the resource credentials for the job, and then run the job again.
I also tried this solution:
Create a new account in AD named : symantec with following settings:
1 : Member of the Domain Admin group and Local Admin Group if Exchange is a member server
2 : Create a Mailbox for Symantec, send a test email and oprn it in OWA to activate the Mailbox.
3 : Make sure that the Mailbox is not hidden from the Global Address List.
4 : Add the account "symantec" as Exchange Server Administrator in Exchange Management Console.
Open Backup Exec, go to TOOLS--Logon Accounts and Change the Logon Account to "symantec", make sure that "system Logon Account" and "Default Logon Account" is symantec.
But this time I got
Microsoft Exchange Public Folders - System Logon Account - Backup Exe Cannot Complete The Operation.Contact Technical Support
Microsoft exchange Mailboxes - System Logon Account - Backup Exe Cannot Complete The Operation.Contact Technical Support
But everything else is "Successful - Used Server Credentials"
Anyone can help me solve this problem. Thanks