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Backup Exec 12.5 license renew with slf

Created: 14 Jan 2013 • Updated: 04 Feb 2013 | 4 comments
sweehan's picture
This issue has been solved. See solution.

How am I able to renew my existing Backup Exec 12.5?

I've purchase the license but it came with the license file extension .slf.  

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Backup_Exec's picture

Hi

 

Backup exec 12.5 does not use SLF file please contact licensing as this licenses are for BE2012 contact them to downgrade your licenses to 12.5 

http://www.symantec.com/docs/TECH113612

More about SLF 

http://www.symantec.com/docs/TECH178483

Else if you are not looking to downgrade the licenses you can use the SLf files when you install BE2012 ,to download BE2012 please check link below

BE 2012 Installer - https://www4.symantec.com/Vrt/offer?a_id=133703
BE 2012 SBS Installer - https://www4.symantec.com/Vrt/offer?a_id=133704

 

Thanks

 

Sameer

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SOLUTION
Kiran Bandi's picture

How am I able to renew my existing Backup Exec 12.5?

There is no expiration to Backup Exec Software licenses, whereas support does have validity. Is that (Support/maintenance) what you purchased or renewed now?

CraigV's picture

...just continue using your current licenses unless you purchased another new agent. In this case, ask for a downgrade to the BE 12.5 version of said agent.

Thanks!

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...

sweehan's picture

I've contacted symantec for the downgrade. I'm able to renew the license already. Thanks