Backup Exec 12.5 RALUS Issue
Everyone, a customer of ours just upgraded their Backup Exec 12.5 Windows 2003 Server based software using LiveUpdate.
However, since the update, backups of filesystems hosted by HP-UX Servers no longer work.
I was told that the RALUS agent needed to be updated. However, I cannot find the latest version of the RALUS agent.
When I go to http://fileconnect.symantec.com It asks me for a serial number. However, the software was purchased through Dell and the only thing I have is a license key number used to activate the software.
Does anyone have any ideas on how I can get the latest RALUS agent?