Go to Services (don't use the BE console), start the BE services manually and see what are the error messages.  Also, check your Windows event log to see why the BE services are not starting.

Well all of the other services are dependent on the Device and Media service not starting so you need to troubleshoot that.

Device and Media service = pvlsvr.exe (located in Backup Exec programs folder)

You can open the command prompt and start it with the -console switch to get it to lo activity to the screen - might show you something
After changing to the correct folder command would be

pvlsvr.exe -console

@ PKH
thank for your help but it didn't work.

@Colin
I don't 100% understand what you mean.

what I need to do with that console?
In the command prompt I indeed get a lot of text and information (with pvlsvr.exe -console). But I don't know what to do with it.

Could you please tell me more specific what I need to do with that command?

Thanks a lot

Well somewhere in that text there is likely to be an error condition causing the problem - however if you can't find it you may need a formal support case for a Symantec technician to review the problem.

Dominic,

Have you updated your BE 12.5 server with service packs / hotfixes?  Also, have you installed BE's database on an existing SQL server installation or let the installer create its own SQLEE instance?

You may want to check your Administrative Tools -> Services to make sure none of them are set to 'disabled'

Where I would look is in the event logs.  Since the Device and Media services are not starting, it may be a problem with the database and the application or system log of the server should shed some light on what is keeping the service from starting.

Answers to SystemsAsminAS's questions about the database will also shed a great deal of light on the subject as well.