backup Exec 2010 and tape library problems
Hello!
I'm looking for a solution. After the failure of our tape library HP MSL 2024 (tape drive was replaced), I began to receive messages in the Event manager:
34326 - Catalog index database
34338 - ODBC access error. Possible lost connection to database or unsuccessful access to catalog index in the database.
I did not notice the warnings, and and the job continues to run on schedule.
After that i got some new errors:
33152
Adamm Mover Error: DeviceIo: 03:00:04:00 - Device error 1117 on "\\.\Tape0", SCSI cmd 08, 23 total errors
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Adamm Mover Error: DeviceIo: 00:00:04:00 - Retry Logic: Retry logic was engaged on device: HP Ultrium 3-SCSI
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57612 - Format inconsistency was encountered during a read tape device "HP 3".
btw, backup terminates not immediately, after a while (about 1 hour, or 20 min).
What I've done.
1- http://www.symantec.com/business/support/index?pag...
2- http://www.symantec.com/connect/forums/help-odbc-a...
errors continue
what to do with Adamm Mover Error i dont know.
All tests in HP LTT is ok. All cartridges are workable.Some advices?
Comments 5 Comments • Jump to latest comment
Hello again!
After some full and incremental backups i have got same errors:
33152 - adam mover error
57665 - i/o error
Now, i dont know what to do. Firmware and drivers - last stable versions. I am replaced "catalogs" folder and erased all tapes in the library, "ODBC error" after inventory has missing. First backup was without any errors after which i did some recovery jobs - all ok, but next full backup, after 4-5 hours, at 50%, exited with errors(btw, tape is empty at this moment). After errors, tape had marked - "end label is unreadable" and now tape have got +1 stable write or read error I had tried with 10 tapes (some tapes are with differential backup which i did some days before about, 400GB) and all ended with errors. Problems with write protection are excluded.
I don't understand why the 2nd backup fails.
First of all this is my Device Manager:
As I remember, how it works before.
I re-installed the library, the inventory had no errors and i tried to do catalog job. It has brought me a new error, after 2-3 hours of job and about 1 hour idle job -
"0xe00084c8 - The backup storage device has failed"
http://www.symantec.com/business/support/index?page=content&id=TECH138187&actp=search&viewlocale=en_US&searchid=1361251949106
I cant use this solution, because i haven`t got b2d folder.
So, i erased a couple of tapes and created a new set of media. Now i have got the same situation - https://www-secure.symantec.com/connect/forums/final-error-code-0xe00084c8-v-79-57344-33992-io-device-error
Yes! I have made a full backup!
After my last post i have got errors - 34326, 34338, 57620 and some others with Adamm error and sometimes the tape library went offline in Symantec.
Solution for me was(tnx pkh!):
-Install new drivers for the drive and library (but i don't know why it worked good before)
-install new firmware (tape drive)
-rename catalogs folder, catrebuildindex.exe -r, and deleting library from BE
-install library in BE
-create a new media set with fully erased tapes.
So, after this, but before full backup i still had an ODBC error after inventory, but i think after some backup the error will disappears.
ps. Sorry for my English:)
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