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Backup Exec 2010 Dedup Stale Media not allocating

Created: 14 May 2014 • Updated: 16 May 2014

I have a dell PowerVault Appliance with 27TB which is failing to allocate media.. I suspect its due to expired licenses, but any help would be appreciated!

PVLSVR:   [05/14/14 14:44:58] [3820]     DeviceIo: ostscsi:sts_close_server failed with error 2060018
PVLSVR:   [05/14/14 14:44:58] [3820]     PvlChanger::ReleaseDevice() - changer reservation release successful!

            Session = {AE4547E0-5707-42F1-9219-9F05BA37FA05}

            Library = {6E292D22-9745-4BD0-8AF6-46DED352F27B}, "DEDUP01"

                 hr = SUCCESS! SUCCESS!
PVLSVR:   [05/14/14 14:44:58] [3820]     PvlSession::MountOverwriteMedia() - created 0010 OST media in 0087 seconds

            DriveGuid  = {B7109D2B-6C58-4FBC-B997-CB9A9CA0B3B9}

            HRESULT  = ERROR = 0x0000001F (ERROR_GEN_FAILURE)

PVLSVR:   [05/14/14 14:44:58] [3820]     DeviceIo: ostutil: sts_open_server PureDisk:IBACKUP596 ikaservices\beadmin 0 0.031201 seconds
PVLSVR:   [05/14/14 14:44:58] [3820]     DeviceIo: STS: Error: impl_open_image impl_image_handle error (2060018:file not found)
PVLSVR:   [05/14/14 14:44:58] [3820]     DeviceIo: ostutil: sts_open_image BEOST_SDrv10 BEOST_SDrv 2060018 0.015601 seconds
PVLSVR:   [05/14/14 14:44:58] [3820]     DeviceIo: ostutil: sts_open_server PureDisk:IBACKUP596 ikaservices\beadmin 0 0.031200 seconds
BKUPEXEC: [05/14/14 14:44:58] [0042]     [Info] VSN received: type = DEVICE_UPDATE
BKUPEXEC: [05/14/14 14:44:58] [0042]     [Debug] VSN added to queues
BKUPEXEC: [05/14/14 14:44:58] [0042]     [Info] VSN received: type = DEVICE_UPDATE
BKUPEXEC: [05/14/14 14:44:58] [0042]     [Debug] VSN added to queues
BKUPEXEC: [05/14/14 14:44:58] [0042]     [Info] VSN received: type = DEVICE_UPDATE
BKUPEXEC: [05/14/14 14:44:58] [0042]     [Debug] VSN added to queues
BKUPEXEC: [05/14/14 14:44:58] [0042]     [Info] VSN received: type = DEVICE_UPDATE
BKUPEXEC: [05/14/14 14:44:58] [0042]     [Debug] VSN added to queues
BKUPEXEC: [05/14/14 14:44:58] [0042]     [Info] VSN received: type = DEVICE_UPDATE
BKUPEXEC: [05/14/14 14:44:58] [0042]     [Debug] VSN added to queues
BKUPEXEC: [05/14/14 14:44:58] [0042]     [Info] VSN received: type = DEVICE_UPDATE
BKUPEXEC: [05/14/14 14:44:58] [0042]     [Debug] VSN added to queues
BKUPEXEC: [05/14/14 14:44:58] [0042]     [Info] VSN received: type = DEVICE_UPDATE
BKUPEXEC: [05/14/14 14:44:58] [0042]     [Debug] VSN added to queues
BKUPEXEC: [05/14/14 14:44:58] [0042]     [Info] VSN received: type = DEVICE_UPDATE
BKUPEXEC: [05/14/14 14:44:58] [0042]     [Debug] VSN added to queues
PVLSVR:   [05/14/14 14:44:58] [3820]     DeviceIo: ostutil: sts_open_image BEOST_SMap BEOST_SMap 0 0.031201 seconds
PVLSVR:   [05/14/14 14:44:58] [3820]     DeviceIo: ostutil: sts_open_image BEOST_SMap BEOST_SMap 0 0.000000 seconds
PVLSVR:   [05/14/14 14:44:58] [3820]     DeviceIo: ostutil: PureDisk:IBACKUP596 iterated 19 images 0.031200 seconds
PVLSVR:   [05/14/14 14:44:58] [3820]     DeviceIo: STS: Error: impl_open_image impl_image_handle error (2060018:file not found)
PVLSVR:   [05/14/14 14:44:58] [3820]     DeviceIo: ostutil: sts_open_image BEOST_SDrv1 BEOST_SDrv 2060018 0.000000 seconds
PVLSVR:   [05/14/14 14:44:58] [3820]     DeviceIo: ostutil: sts_open_image BEOST_SDrv2 BEOST_SDrv 0 0.015601 seconds
PVLSVR:   [05/14/14 14:44:58] [3820]     DeviceIo: STS: Error: impl_open_image impl_image_handle error (2060018:file not found)
PVLSVR:   [05/14/14 14:44:58] [3820]     DeviceIo: ostutil: sts_open_image BEOST_SDrv3 BEOST_SDrv 2060018 0.015600 seconds
PVLSVR:   [05/14/14 14:44:58] [3820]     DeviceIo: STS: Error: impl_open_image impl_image_handle error (2060018:file not found)
PVLSVR:   [05/14/14 14:44:58] [3820]     DeviceIo: ostutil: sts_open_image BEOST_SDrv4 BEOST_SDrv 2060018 0.000000 seconds
PVLSVR:   [05/14/14 14:44:58] [3820]     DeviceIo: STS: Error: impl_open_image impl_image_handle error (2060018:file not found)
PVLSVR:   [05/14/14 14:44:58] [3820]     DeviceIo: ostutil: sts_open_image BEOST_SDrv5 BEOST_SDrv 2060018 0.015600 seconds
PVLSVR:   [05/14/14 14:44:58] [3820]     DeviceIo: STS: Error: impl_open_image impl_image_handle error (2060018:file not found)
PVLSVR:   [05/14/14 14:44:58] [3820]     DeviceIo: ostutil: sts_open_image BEOST_SDrv6 BEOST_SDrv 2060018 0.000000 seconds
PVLSVR:   [05/14/14 14:44:58] [3820]     DeviceIo: STS: Error: impl_open_image impl_image_handle error (2060018:file not found)
PVLSVR:   [05/14/14 14:44:58] [3820]     DeviceIo: ostutil: sts_open_image BEOST_SDrv7 BEOST_SDrv 2060018 0.015601 seconds
PVLSVR:   [05/14/14 14:44:58] [3820]     DeviceIo: STS: Error: impl_open_image impl_image_handle error (2060018:file not found)
PVLSVR:   [05/14/14 14:44:58] [3820]     DeviceIo: ostutil: sts_open_image BEOST_SDrv8 BEOST_SDrv 2060018 0.000000 seconds
PVLSVR:   [05/14/14 14:44:58] [3820]     DeviceIo: STS: Error: impl_open_image impl_image_handle error (2060018:file not found)
PVLSVR:   [05/14/14 14:44:58] [3820]     DeviceIo: ostutil: sts_open_image BEOST_SDrv9 BEOST_SDrv 2060018 0.000000 seconds
PVLSVR:   [05/14/14 14:44:58] [3820]     DeviceIo: STS: Error: impl_open_image impl_image_handle error (2060018:file not found)
PVLSVR:   [05/14/14 14:44:58] [3820]     DeviceIo: ostutil: sts_open_image BEOST_SDrv10 BEOST_SDrv 2060018 0.015600 seconds
PVLSVR:   [05/14/14 14:44:58] [3820]     DeviceIo: STS: Error: impl_open_image impl_image_handle error (2060018:file not found)
PVLSVR:   [05/14/14 14:44:58] [3820]     DeviceIo: ostutil: sts_open_image BEOST_SDrv11 BEOST_SDrv 2060018 0.000000 seconds
PVLSVR:   [05/14/14 14:44:58] [3820]     DeviceIo: STS: Error: impl_open_image impl_image_handle error (2060018:file not found)
PVLSVR:   [05/14/14 14:44:58] [3820]     DeviceIo: ostutil: sts_open_image BEOST_SDrv12 BEOST_SDrv 2060018 0.015600 seconds
PVLSVR:   [05/14/14 14:44:58] [3820]     DeviceIo: STS: Error: impl_open_image impl_image_handle error (2060018:file not found)
PVLSVR:   [05/14/14 14:44:58] [3820]     DeviceIo: ostutil: sts_open_image BEOST_SDrv13 BEOST_SDrv 2060018 0.000000 seconds
PVLSVR:   [05/14/14 14:44:58] [3820]     DeviceIo: STS: Error: impl_open_image impl_image_handle error (2060018:file not found)
PVLSVR:   [05/14/14 14:44:58] [3820]     DeviceIo: ostutil: sts_open_image BEOST_SDrv14 BEOST_SDrv 2060018 0.000000 seconds
PVLSVR:   [05/14/14 14:44:58] [3820]     DeviceIo: STS: Error: impl_open_image impl_image_handle error (2060018:file not found)
PVLSVR:   [05/14/14 14:44:58] [3820]     DeviceIo: ostutil: sts_open_image BEOST_SDrv15 BEOST_SDrv 2060018 0.015601 seconds
PVLSVR:   [05/14/14 14:44:58] [3820]     DeviceIo: STS: Error: impl_open_image impl_image_handle error (2060018:file not found)
PVLSVR:   [05/14/14 14:44:58] [3820]     DeviceIo: ostutil: sts_open_image BEOST_SDrv16 BEOST_SDrv 2060018 0.000000 seconds
BESERVER: [05/14/14 14:44:59] [3784]     "Cluster" key does not appear to be present in the registry
BESERVER: [05/14/14 14:44:59] [3784]     Failed to open Microsoft cluster ()
BESERVER: [05/14/14 14:44:59] [3784]     VCS cluster keys do not appear to be present in the registry
BESERVER: [05/14/14 14:44:59] [3784]     Failed to open VCS cluster ()
PVLSVR:   [05/14/14 14:44:59] [6808]     PvlEntityDatabase::QueryEntity()

            ParentEntityType = MACHINE_ENTITY_TYPE

            ParentEntityGuid = {449480A0-4A1D-46D3-8B44-C6FAAC93899A}

            EntityType = DRIVE_ENTITY_TYPE

            EntityGuid = {00000000-0000-0000-0000-000000000000}

            EntityName = ""

            EntityFlags = 0x00000000
PVLSVR:   [05/14/14 14:44:59] [6808]     PvlEntityDatabase::QueryEntity()

            ParentEntityType = MACHINE_ENTITY_TYPE

            ParentEntityGuid = {449480A0-4A1D-46D3-8B44-C6FAAC93899A}

            EntityType = BACKUP_TO_DISK_ENTITY_TYPE

            EntityGuid = {00000000-0000-0000-0000-000000000000}

            EntityName = ""

            EntityFlags = 0x00000000
PVLSVR:   [05/14/14 14:44:59] [6808]     PvlEntityDatabase::QueryEntity()

            ParentEntityType = MACHINE_ENTITY_TYPE

            ParentEntityGuid = {449480A0-4A1D-46D3-8B44-C6FAAC93899A}

            EntityType = DRIVE_ENTITY_TYPE

            EntityGuid = {00000000-0000-0000-0000-000000000000}

            EntityName = "

            EntityFlags = 0x00000000
BKUPEXEC: [05/14/14 14:44:58] [0042]     [Info] VSN received: type = BEM_DRIVE
BKUPEXEC: [05/14/14 14:44:58] [0042]     [Debug] VSN is a MODIFY
BKUPEXEC: [05/14/14 14:44:58] [0042]     [Debug] VSN added to queues
BKUPEXEC: [05/14/14 14:44:59] [0042]     [Info] VSN received: type = BEM_DRIVE
BKUPEXEC: [05/14/14 14:44:59] [0042]     [Debug] VSN is a MODIFY
BKUPEXEC: [05/14/14 14:44:59] [0042]     [Debug] VSN added to queues
BKUPEXEC: [05/14/14 14:44:59] [0042]     [Info] VSN received: type = BEM_LIBRARY
BKUPEXEC: [05/14/14 14:44:59] [0042]     [Debug] VSN is a MODIFY
BKUPEXEC: [05/14/14 14:44:59] [0042]     [Debug] VSN added to queues
BKUPEXEC: [05/14/14 14:44:59] [0042]     [Info] VSN received: type = BEM_ADAMM_MACHINE
BKUPEXEC: [05/14/14 14:44:59] [0042]     [Debug] VSN is a MODIFY
BKUPEXEC: [05/14/14 14:44:59] [0042]     [Debug] VSN added to queues
PVLSVR:   [05/14/14 14:44:59] [6808]     PvlEntityDatabase::QueryEntity()

            ParentEntityType = MACHINE_ENTITY_TYPE

            ParentEntityGuid = {449480A0-4A1D-46D3-8B44-C6FAAC93899A}

            EntityType = LIBRARY_ENTITY_TYPE

            EntityGuid = {00000000-0000-0000-0000-000000000000}

            EntityName = "

            EntityFlags = 0x00000000
PVLSVR:   [05/14/14 14:44:59] [6808]     PvlEntityDatabase::QueryEntity()

            ParentEntityType = MACHINE_ENTITY_TYPE

            ParentEntityGuid = {449480A0-4A1D-46D3-8B44-C6FAAC93899A}

            EntityType = DRIVE_ENTITY_TYPE

            EntityGuid = {00000000-0000-0000-0000-000000000000}

            EntityName = ""

            EntityFlags = 0x00000000
PVLSVR:   [05/14/14 14:44:59] [6808]     PvlEntityDatabase::QueryEntity()

            ParentEntityType = MACHINE_ENTITY_TYPE

            ParentEntityGuid = {449480A0-4A1D-46D3-8B44-C6FAAC93899A}

            EntityType = BACKUP_TO_DISK_ENTITY_TYPE

            EntityGuid = {00000000-0000-0000-0000-000000000000}

            EntityName = ""

            EntityFlags = 0x00000000
PVLSVR:   [05/14/14 14:44:59] [6808]     PvlEntityDatabase::QueryEntity()

            ParentEntityType = MACHINE_ENTITY_TYPE

            ParentEntityGuid = {449480A0-4A1D-46D3-8B44-C6FAAC93899A}

            EntityType = DRIVE_ENTITY_TYPE

            EntityGuid = {00000000-0000-0000-0000-000000000000}

            EntityName = "

            EntityFlags = 0x00000000
PVLSVR:   [05/14/14 14:44:59] [6808]     PvlEntityDatabase::QueryEntity()

            ParentEntityType = MACHINE_ENTITY_TYPE

            ParentEntityGuid = {449480A0-4A1D-46D3-8B44-C6FAAC93899A}

            EntityType = LIBRARY_ENTITY_TYPE

            EntityGuid = {00000000-0000-0000-0000-000000000000}

            EntityName = "

            EntityFlags = 0x00000000

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