Backup Exec 2010 Encryption Key problem
Backup Exec 2010R2 media server in a datacentre.
Its on a workgroup - local admin account installed Backup Exec and is the only user ever to login! Local admin password has never changed!!!!
Backs up 4 different domains via remote agents on 4 different network ranges - I have a backup exec domain user account for each domain.
The same encryption key covers 5 jobs i have running for all 4 domains. Encryption key is restricted.
1 of the domains has had its backupexec domain user account password changed.
I have updated the chaged password in the Backup Exec Network logons screen for that user.
Since this change i am no longer able to edit and submit any jobs.
When i go to submit the selection change i get the error:
The restricted encryption key 'xxxxxxx' cannot be used because the key owner could not be validated within the time limit. The host server of the key owner may be inaccessible or busy. Try again later, or choose a different encryption key.
I can create a new key - but cannot use that key with eny exisiting job - throws same above error.
I can create a new key - but cannot use that key with any NEW job i create - throws same above error.
I am unable to remove the encryption key - Delete is greyed out - even though it is not associated with any backup/restore job anymore!
I have removed the encryption from all my jobs now temporarily until i get this resolved.
Can anybody please assist me.