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Backup Exec 2010 GRT exceptions

Created: 11 May 2012 | 11 comments
vvallas's picture
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Hi

I have 2 Hyper V servers...yesterday i decided to move one virtual machine from the one HyperV host to the Other one using export--import function. The virtual machine i used was a fileserver..The other day i came back tothe office the directory of the fileserver with the user files that i wanted to backup...it was  full of exceptions in the backup exec for all the files..  Directory does not support Granular Recovery Technology (GRT)......

It has to do with the VHD because of the export and import to the other Hyper v host? 

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CraigV's picture

Hi,

 

Open up your selection list, and deselect the server's selections (either drives or the actual VM), and then reselect them.

Run the job again and see if you get similar issues.

Thanks!

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...

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vvallas's picture

it is the same....
i found that the exception comes up with specific files inside the virtual machine....
i am backing up the whole virtual machine from the host using GRT.

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CraigV's picture

...and the RAWS agent is installed in the VM and publishing correctly to the media server, as well as showing up as started?

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...

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vvallas's picture

yes everything with RAWS is ok....correct publish tothe media server....no update needed and started with windows

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vvallas's picture

as i can see from the warning list.....all the files that are in the exception list that does not support granular recovery....the name of the files are in "greek language"..  

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CraigV's picture

...what files are these?

Alternative ways to access Backup Exec Technical Support:

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vvallas's picture

are micorsoft office word documents

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CraigV's picture

...OK. So open up your selection list and see if there are any exclusions in there for .doc files.

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...

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vvallas's picture

there are no exclusions...it is a virtual machine. it is just a Vhd file with GRT enabled....the problem is that backup exec says for some directories in the VM  Directory does not support Granular Recovery Technology (GRT).

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CraigV's picture

...OK. Create a new selection and a test job that is assigned that selection list. Once done, try running the backup again and see if you get the same error...

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...

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