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Backup Exec 2010 Hyper-V option - Virtual machines empty

Created: 28 Sep 2012 • Updated: 28 Sep 2012 | 2 comments
This issue has been solved. See solution.


We are using Backup Exec 2010R2 on Server 2008R2. Both Windows and Backup Exec have all updates installed. We have the Hyper-V option installed as well.

I am trying to backup two virtual machines that are part of a failover cluster. The problem I have is that within the job selection, when I drill down to Microsoft Hyper-V -> Virtual Machines, neither of the virtual machines appear in the right hand pane (see pic below).

I found an article that talked about adding BESA permissions on the cluster:-

However, all Backup Exec services are running as the domain administrator, who is obviously member of administrators (which have full control over the cluster).

I found a few other articles that mentioned hotfixes, but they were all talking about BE12.5...

Are there any other fixes for this?


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Jaydeep S's picture

First you need to push RAWS on all Hyper V nodes. Also these VM will be displayed under Hyper V cluster node. Browse in Domain -> AD Domain and locate the Hyper V cluster, under which you will see the Hyper V HA node.

Refer to the Best Practices as well for backups

Backup-exec user's picture

Hi Jaydeep S

Thanks for that - seems to have done the trick.