Backup Exec 2010 with 'OFF-Line' Quantum Superloader 3 and QLogic HBA Fibre Card
My customer has Backup Exec 2010 on a Windows 2008 server.
There is a (new - recently replaced) QLogic QLE2460 Fibre Channel Card connecting the server to the Quantum Superloader 3.
The QConvergeConsole sees the Fibrechannel HBA successfully, and the drivers are all up to date.
The X-Talk software can see the Tape Library and run successful tests on the tape in the Tape Drive.
Windows Device Manager sees a Quantum Superloader Tapechanger and a Quantum Tape Drive.
Backup Exec insists the drive is OFFLINE. Please help - what do I have to do to get a Tape Backup out of BE2010???