Video Screencast Help
Search Video Help Close Back
to help
New in the Rewards Catalog: Vouchers for "Symantec Technical Specialist" and "Symantec Certified Specialist" exams.

Backup Exec 2010: Old VMWare Agent conflict issue ?

Updated: 01 Jun 2010 | 5 comments
Albert Widjaja's picture
+2 2 Votes
Login to vote

Hi All,

I've successfully installed and configured BE 2010 on a dedicated Windows Server 2003 x64 Edition, but when I perform the credentials test it failed ?

see the attached picture.

Any idea how to backup the Virtual Machine ?

thanks.

Comments

James McKey's picture
06
Nov
2009
2 Votes +2
Login to vote

 It's mentioning a mismatch

 It's mentioning a mismatch with the Remote Agent. Can you describe the VMware setup (version, config, etc.)and what you see on the media server in terms of the version of the bengine.exe and beremote.exe?

James McKey
Backup Exec UAT Program Manager

Albert Widjaja's picture
09
Nov
2009
2 Votes +2
Login to vote

Can you describe the VMware

Can you describe the VMware setup (version, config, etc.):

  • VMWare vSphere 4 Essentials
  • The backup machine is running on Windows Server 2003 Std. x64
  • connecting through vCenter server (which is running the current BE 12.5 SP2 for Physical machine backup).

/* Infrastructure Support Engineer */

Albert Widjaja's picture
07
Nov
2009
2 Votes +2
Login to vote

VMWare vSphere 4

Hi James,

this is used on vSphere 4 Essentials (paid ESXi)

The config is like this http://www.freeimagehosting.net/image.php?7090f12677.jpg

/* Infrastructure Support Engineer */

James McKey's picture
07
Nov
2009
2 Votes +2
Login to vote

 Albert, I'm going to private

 Albert, I'm going to private message to get your e-mail so I can get some additional diagnostic logs (including a BEdiag). I want to take a look at the files that got laid down on this machine.

James McKey
Backup Exec UAT Program Manager

Albert Widjaja's picture
09
Nov
2009
2 Votes +2
Login to vote

BEDIag sent to your PM mailbox.

OK, great, thanks for helping James.

/* Infrastructure Support Engineer */