Hi everyone,

My customer is having issue with Exchange 2010 backup.

The configuration is as follow :

Backup exec 2010 R2 run on a physical server with Windows 2008 R2

Exchange 2010 SP1 is a Virtual machine running Windows 2008 R2

So basically the backup will start but after a while the Remote agent "lost connection" on the backup exec server and I get several error like this one on the Exchange server at the same time

Error ID 403 SOURCE Storage Group Connector

Instance 1: The physical consistency check successfully validated 31722 out of 57600 pages of database '\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy6\Exchange\Mailbox\Database Archives\Database Archives.edb'. Because some database pages were either not validated or failed validation, the consistency check has been considered unsuccessful.

ERROR ID 401 Source Storage Group Consistency

Instance 1: The physical consistency check has completed, but one or more errors were detected. The consistency check has terminated with error code of -106 (0xffffff96).

Then I get the error 9782 ( its a french OS so Ill post it anyway but I dont blame anybody to not understand,

L’enregistreur VSS de Microsoft Exchange (instance d607baa8-c2fe-4930-bd86-2a92ea785c2e:5) a terminé la sauvegarde de la base de données « Database Archives » avec des erreurs. La sauvegarde n’a pas été correctement exécutée et aucun fichier journal n’a été tronqué pour cette base de données.

It basically says the VSS finished the job with errors.

So I'm not sure what to do.

Some post say to move the mailbox to a new database... some say to run eseutil.

Anybody got this issue solved ?

Thanks,

Mathieu