Backup Exec 2010 R2 Exchange 2010 single mailbox/file restore problem (GRT)
I have two Windows 2008 R2 servers. Backup server where Backup Exec is installed and Exchange 2010 server where the Backup Agent is installed (I have Exchange agent license). Backup Exec server has all latest updates installed and Exchange server has also updated agent installed. Backup job seems to be ok, no errors and verify result is ok. I'm using GRT to backup Exchange data. All the requirements for GRT backup should be ok. Backup/Restore Account has Domain Admin rights.
Problem arises when I'm trying to restore Single mailbox/single mailbox file from Exchange backup. I get allways the same error:
Job completion status:
Job ended: 10. marraskuuta 2011 at 9:56:45
Completed status: Failed
Final error: 0xe000ff00 - Unable to restore some Microsoft Exchange components because one or more of the databases are currently mounted, or because the recovery storage group or recovery database is not properly configured. Use the Exchange System Manager or Exchange Management Console to check the configuration of the recovery storage group or recovery database and the mount status of the databases.
Final error category: Resource Errors
For additional information regarding this error refer to link V-79-57344-65280
Restore- \\Exchange.domain.local\Microsoft Information Store\MDB01 Exchange
V-79-57344-65280 - Unable to restore the selected Microsoft Exchange databases because one or more of the storage group's databases are mounted. Use the Exchange System Manager to dismount all the databases for the storage group 'MDB01', and then retry the job.
V-79-57344-65217 - An error occurred while completing the operation on \\Exchange.domain.local\Microsoft Information Store\MDB01
A failure occurred performing the post-restore operation.
I have also tried to put "dismount database before restore" option to restore job. Then restore completes ok, but nothing appears in mailbox (no data restored)?! Exchange backup agents main idea should be that I can restore when database is online? I haven't had ever any problems with Exchange 2000/2003 & Backup Exec. New GRT technology seems to be problem here?
Can anyone give any advise, I have tried everything without luck?