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backup exec 2010 R2 - ralus file access fails on - oes11

Created: 24 Jul 2012 | 3 comments

after migrating form oes10sp3 to oes11 the linux account

be_admin no longer has rights to /media/nss/folders and its subdirectories

root account on oes server sees all of the files mode 777

from be_admin account the command ls


ls: cannot access USR: Permission denied

beoper group etc still intact

what is the recovery process? is this a known problem


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pkh's picture

OES 11 is not supported.  See page 37 of the SCL below

BE 2010|2010 R2|2010 R3 Software (SCL)

Your previous version is supported.

jayaramk19831's picture

Regarding the issue of be_admin user not having permissions, it seems to be a linux user issue after you upgraded/migrated to OES11 from OES2 . You may want to delete be_admin user and recreate a new user belonging "beoper" group , also you will have to give permissions to be_admin to access your NSS folders. But as pkh already mentions OES11 support will not be available. 

jmachiejr's picture

We ran into this same problem. Now that it's too late to change everything I found a work around for now. If you replace your /etc/novell-release file in OES11 with one from OES2 you will be able to backup your NSS volumes. Just remember to restore your OES11 version of the file afterwards because it's needed for proper patching of your server.