Video Screencast Help
Symantec to Separate Into Two Focused, Industry-Leading Technology Companies. Learn more.

Backup exec 2010 R3

Created: 30 Aug 2011 • Updated: 30 Aug 2011 | 8 comments

HI There,

im getting daily this error:

Job ended: dinsdag 30 augustus 2011 at 10:19:51
Completed status: Failed
Final error: 0xe0000602 - A query for media on which the data set being read is continued was unsuccessful. Ensure that all media in the family have been inventoried and cataloged.
Final error category: Backup Media Errors

For additional information regarding this error refer to link V-79-57344-1538

 

I have searched for an answer, and found one, but the answer is for the previous version of backup exec.

i have to download: be2896R354875_x64bit but unfortunateluy. does anybody has the correct answer!

Comments 8 CommentsJump to latest comment

AmolB's picture

Have you targeted the job to Dedup folder? 

ZeRoC00L's picture

It seems to be a known issue in 2010 / 2010 R2.

http://www.symantec.com/business/support/index?page=content&id=TECH158533

I suggest to contact Symantec Support about this issue, maybe you can help them resolve it.

BTW: Have you installed all available patches for BE 2010R3 with liveupdate ?

If this response answers your concern, please mark it as a "solution"

Kiran Bandi's picture

Can you also give some more details about job (Backup/restore/catalog) and destination?

Thanks....

Hansdev's picture

HI,

i have seen it was an known bug in R2, but im running R3:

Goes about backup to tape job. Device is a tandberg TS400 LTO

the job is running from backup from disk folder to tape:

Do you have enough info? or do you need more?

ZeRoC00L's picture

The technote refers to BE 2010 & BE2010 R2, the issue MAY still be in BE 2010R3 !
That is the reason I suggested to contact Symantec Support about this.

And again: Have you installed all available patches for BE 2010R3 with liveupdate ?

If this response answers your concern, please mark it as a "solution"

Hansdev's picture

HI,

yes the product is up to date.

maybe Kiran Bandi has some options?

pkh's picture

If you are running a duplicate job to tape, try re-creating your backup and duplicate jobs.  Your failure could be due to a failure of an earlier duplicate job.

Hansdev's picture

Ok, im gonna try this,

ill let now the results end of this week!