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Backup Exec 2010 R3 creating many ASP.Net errors

Created: 26 Nov 2012 | 3 comments

Hello,

Backup Exec 2010 is not processing a job, but is listed as using 25-30% CPU and 1.2-1.5 gb of RAM on a 2008 server with 10 gb of RAM.

Event Viewer shows many of the following entries:

Log name: application
Source: ASP.NET 2.0.50727.0
EventID 1309

Event code: 3005
Event message: An unhandled exception has occurred.
Event time: 11/26/2012 9:18:30 AM
Event time (UTC): 11/26/2012 5:18:30 PM
Event ID: 860b7c8a7c81497cabce22decc919175
Event sequence: 1
Event occurrence: 1
Event detail code: 0
 
Application information:
    Application domain: 20be86d9a8bf447590bc5cb5a43a466a-159674-129984239097465020
    Trust level:  
    Application Virtual Path: /CRF
    Application Path: C:\ProgramData\Symantec\CRF\20be86d9a8bf447590bc5cb5a43a466a\

NOTE: - I checked the drive, and this folder does not exist
    Machine name: {server name removed}
 
Process information:
    Process ID: 5572
    Process name: beserver.exe
    Account name: {domain name removed}\administrator
 
Exception information:
    Exception type: HttpException
    Exception message: Server cannot access application directory 'C:\ProgramData\Symantec\CRF\20be86d9a8bf447590bc5cb5a43a466a\'. The directory does not exist or is not accessible because of security settings.
 
Request information:
    Request URL: http://127.0.0.1/CRF/CRF.aspx?DataFile=C:\Users\Administrator\AppData\Local\Temp\20be86d9a8bf447590bc5cb5a43a466a\Data.xml&RDLFile=C:\Users\Administrator\AppData\Local\Temp\20be86d9a8bf447590bc5cb5a43a466a\RDL.rdl
    Request path: /CRF/CRF.aspx
    User host address: 127.0.0.1
    User:  
    Is authenticated: False
    Authentication Type:  
    Thread account name: {domain name removed}\administrator
 
Thread information:
    Thread ID: 12
    Thread account name: {domain name removed}\administrator
    Is impersonating: False
    Stack trace:    at System.Web.HttpRuntime.EnsureAccessToApplicationDirectory()
   at System.Web.HttpRuntime.HostingInit(HostingEnvironmentFlags hostingFlags)
 
 
I saw a similar post about a year ago, with no resolution listed. So far, if I start and restop the BE services, the errors go away for a couple of days. If anyone has any other suggestions, please let me know.

Thank you for your assistance.

Sincerely,

Andreas

Andreas@MurphyMcKay.com
 

Comments 3 CommentsJump to latest comment

lmosla's picture

Hi,

Make sure all of your Live Updates for Backup Exec gave been installed and pushed out to the remote server.

Andreas M's picture

Hi,

Single server environment and there are no live updates available for the BE server.

Sincerely,

Andreas

pkh's picture

You should uninstall and install your .Net framework.