Backup Exec 2010 R3 Failed when i start job with (Hardware error)
i am using Backup Exec 2010 R3 in windows 2008 R2 Datacenter and using Dell Powervault TL2000 tape library to make backup.The problem is when i start any job
1-The job was running and the (current operation) was (Backup) and (job Status) was (running)
2-In the middle of running job ; an alert said ('Backup 00011' has reported Multiple Tape Alerts on Server ) was appeared.
3-Then another two alerts said ( Tape alert - attempting to clean drive.) and (Tape alert - drive cleaned.) ; then the job failed.
is any idea can help me to solve this issue?.Is any tool can i use it to locate the source of the problem?