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Backup Exec 2010 R3 Hangs

Created: 30 Jun 2011 • Updated: 08 Jul 2011 | 3 comments
FZ2H's picture
This issue has been solved. See solution.

Hi,

i have a server with Windows 2003 R2 with SP1 and Backup Exec 2010 R3 .

After install the Backup when i tried to login it keep "Connecting to Server' and keeps hangs

Please advcie ASAP

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CraigV's picture

...if the RAWS agent is on the local server, change the looback IP address to the server name. Restart RAWS and try again!

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...

FZ2H's picture

I solved the problem by change service login account to local system

could tell me what i need for Backup Exe Services account and Services

CraigV's picture

Hi,

If you're on a domain, best to use a domain account.

THat said, the TN below shows the requirements for the BESA...

http://www.symantec.com/business/support/index?page=content&id=TECH36718

Thanks!

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...

SOLUTION