Backup Exec 2010 R3 RAWS agent doesn't have publishing server info
I am having a problem with just one remote agent running on x64 of Server 2008 R2. I can push the agent from the backup exec server and I get the error of "Unable to obtain settings for remote agent publishing from the registry." I followed several docs from Symantec such as http://www.symantec.com/business/support/index?page=content&id=TECH66820. I also tried to do a manual install, though when I add the IP of the media server the RAWS agent just hangs for over 12 hours until I close it out. When I go back in, I get the same error. I checked the registry and there are no keys for Symantec at all. Nothing in Program Files. The only thing I can see different is on my D: drive I installed SQL 2008 R2 and it has a Program Files directory as well. Though the RAWS client always installs within C:\Program Files, though I get the same error.
Thus automated and manual installs will not publish the server info...
Comments
Try changing default port 10000 to 12000
Try changing default port 10000 to 12000
http://www.symantec.com/docs/TECH89517
What error do you have in event viewer?
You can try turning off the
You can try turning off the R3 security
Disable R3 security
However, be aware that by turning off the R3 security, you are vulnerable to the man-in-the-middle attack.
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