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backup exec 2010 service pack 2

Created: 14 Nov 2012 • Updated: 04 Dec 2012 | 2 comments
This issue has been solved. See solution.

I have backup exec small business server suite 2010 with sp1.  When I backup I get an error that backup exec cannot open exchange mailboxes and that the backup failed.  Knowledgebase info says to download sp2 and this will correct the problem.  I have done a live update several times and it says all updates are installed and I cannot find a link on the symantec webpage to a direct download for sp2.  Can someone please post a link to the download???

 

Thanks.

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Backup_Exec's picture

Hi

 

If you have BE 2010 R3 then below is the link for sp2

 

http://www.symantec.com/docs/TECH178798

 

Thanks

Sameer

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SOLUTION
Colin Weaver's picture

There are 3 Flavours of BE 2010

13.0.2896 (now often called R1)

13.0.4164 (R2)

13.0.5204 (R3)

 

Make sure your know which release the SP you are referencing applies to, and then if not 2010 R3, strongly suggest you go to R3 (which uses same licenses as R1 and R2) and then apply latest R3 Service Packs and Hotfixes.