backup exec 2010R3 fails with error directory not found or acess denied
I have a backupexec media server with 2010R3 and when it backs up a client server with OS - Windows 2008R2, it fails saying that a directory was not found or access is denied. The name of the folder is
Document and Settings in the root directory "C". I had manually logged into the client server and found that the folder is a hidden folder in the client server. How do i fix this error. Also note that i am not supposed to exclude this folder though it is a hidden folder.
Can anyone help me please..... :)