Backup exec 2012 agent crashes on windows 2008 r2 Ad-server.
We have an agent that keeps crashing on our AD-server. It gives us the following error in the event viewer. The agent crashes as soon as it starts so i don't think its related to the backup job.
Faulting application name: beremote.exe, version: 14.0.1798.0, time stamp: 0x4f1e02d7
Faulting module name: KERNELBASE.dll, version: 6.1.7601.17965, time stamp: 0x506dcae6
Exception code: 0xe06d7363
Fault offset: 0x000000000000bccd
Faulting process id: 0x15cc
Faulting application start time: 0x01ce0ffeb7c45f65
Faulting application path: C:\Program Files\SYMANTEC\BACKUP EXEC\RAWS\beremote.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: f958abc5-7bf1-11e2-bfde-ae6426ee6bfa
We tried to apply the sp1a and the hotfix 180964 without any change. We also tried to reset the shadow copies as suggested in on of your support pages and this appeared to work however before the backup could complete it crashed again.