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Backup Exec 2012 and Hyper-V (Non-clustered): empty selection list

Created: 02 Oct 2012 • Updated: 12 Oct 2012 | 7 comments
This issue has been solved. See solution.

Hi! When i try to select VMs for backup job I get an empty list. I use Backup Exec 2012 (up-to-date) and my host is non-clustered (standalone, no AD) Hyper-V 2008 R2 SP1 (up-to-date) server. I tryed rebooting host and agent, reinstalled agent, BE account is in local admins and backup operators groups. Windows event log shows nothing special. Any ideas?

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pkh's picture

Did you install the Hyper-V agent licence and the Hyper-V option?

Mateusz Kryszkiewicz's picture

I did on BE Server. And it works for 3 other servers (also standalone, no HA, no CSV, no AD).

pkh's picture

Do you have sufficien number of licences?  You need 1 licence per host.

Mateusz Kryszkiewicz's picture

Seems so:

While I was on licensing scan one thing cought my attention though:

Just to clarify, I do have BE license:

Mateusz Kryszkiewicz's picture

Thanks for tip but I do not see described symptoms (VSS errors), besides mentioned fixes are for 2008 not 2008 R2.

Mateusz Kryszkiewicz's picture

I had this in support and it turns out it`s fault of Hyper-V host operating system language beeing non-english. After applaying english language pack everything works fine.

There is even a technote for this: TECH187974

SOLUTION