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Backup Exec 2012 and Incremental Exchange 2003 Issue

Created: 11 Nov 2012 • Updated: 18 Nov 2012 | 9 comments
This issue has been solved. See solution.

Hi all,

when i use backup exec 2012 to do daily incremantal backup for exchange 2003, i got the following error, but actually i have run the full backup twice.

Anyone has some suggestion about this issue?

 

the backup option for ADFO and exchange options is as below :

 

In fact, if i disable the AOFO option when backup, the weekly full backup and daily incremantal backup are all successful, but the backup data size for Information Store is zero bytes, i think it's not normal.

 

Does anyone can help? Thank you all very much.

 

Comments 9 CommentsJump to latest comment

Backup_Exec's picture

Hi

 

Please check below link to resolve the issue

 

http://www.symantec.com/docs/TECH185251

 

Thanks

Sameer

Don't forget to give a "Thumbs Up" or Mark as "Solution" if someones advice has helped you.

SOLUTION
float's picture

hi , thanks for your kindly reply.

Per the suggestion,  i have disabled the AOFO, and the daily incremantal indeed runs successfully. But both the size of full backup and incremantal backup of Information Store data is zero.

 

 

and how can i "Create a separate job for Exchange Information Store" in BE 2012?

 

thanks very much.

 

Backup_Exec's picture

Hi

In Backup exec 2012 seperate job means you have to create full backup and add stage for incremental backup were keep AOFO disabled as it would be on by default.

 

Moreover as per your above comment "But both the size of full backup and incremantal backup of Information Store data is zero." were do you check the size of it and were do you see it as 0

Hope that helps

Thanks

Sameer

Don't forget to give a "Thumbs Up" or Mark as "Solution" if someones advice has helped you.

float's picture

hi,

thans for your kindly reply.

If so, i do seperate the full backup and incremantal backup.

after unchecked any options in AOFO, and backup size of full and incremantal is as below.

Is this normanl? Can i use the backup to restore the Information Store data?

 

 

Best and Regards,

Nigel Yu

Backup_Exec's picture

Hi

 

Yes that is fine & with backup exec you can do restore of entire mailbox database or you can do restore of single individual mailbox or emails

 

Thanks

 

Sameer

Don't forget to give a "Thumbs Up" or Mark as "Solution" if someones advice has helped you.

float's picture

hi,

thanks for your kindly reply.

i have tried to restore our email information store, but as you see in 9 Nov, the restored data size is 0 Bytes.

How can I restore my data from 0 bytes ?

Backup_Exec's picture

Hi

It would be good if you duplicate that backup set from tape to disk & then check

 

Thanks

 

 

 

Sameer

Don't forget to give a "Thumbs Up" or Mark as "Solution" if someones advice has helped you.

float's picture

Hi,

OK, thanks. Our original data is several hundred giga-bytes. I will try to restore our Information Store Data this weekend, after that, I will give feedback next Monday. thanks.

Best and Regards,

Nigel Yu

float's picture

Hi,

Our colleague has found the following link refer to the "0 bytes" issue.

http://www.symantec.com/business/support/index?pag...

 

for this reason, although i restore the Information Store data failed(i might need to set up another exchange server to restore Information Store data), but i prefer to believe that diabled AOFO options when backup exchange 2003 would be help.

 

Many thanks.

 

Nigel Yu