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Backup Exec 2012 & AVVI : "Solution is not responding" from vCenter Alert Log

Created: 15 Jan 2013 | 5 comments
Rastorak's picture
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Hi everybody,

I have an Vcenter 5.1B up to date, on a windows 2008 R2 up to date, one esxi 5.1 hosts up to date, the 2 virtuals machines x and y have the last vmware tools.

I receive an error on the vCenter log :

Symantec backup <virtual machine x> A general system error occurred: solution is not responding

This error occure when I start the backup jobs for 2th virtual machine y. On the vCenter log, a normal message appear after the snapshot message :

Symantec backup xx%

The two backups works fine, the snapshots are removed correctly.

Any idea ?

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Gurvinder Rait's picture

Is that ESX 5.1 or ESX 5 Update 1. If it is ESX 5.1 , then BE 2012 doesnt support it currently

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nick1595's picture

Completely unacceptable that I cannot move forward with Server 2012 or update my VMWare environment because of this crippled backup solution.  

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Rastorak's picture

Thank you for the response. Do you know when BE 2012 support the vSphere 5.1 ?

Best regrads

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pkh's picture

See this

https://www-secure.symantec.com/connect/forums/vsp...

There is no announcement as to when ESX 5.1 will be supported.

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jelutz's picture

I'm experiencing this also, with vSphere 5.0.

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