Hi

Please check few link below and setup it accordingly

http://www.symantec.com/docs/TECH5295

http://www.symantec.com/docs/TECH82969

http://www.symantec.com/docs/TECH161715

Thanks

Thank you! But I have tried all that several times. Password are not changed, and I found that the problem is only the Media and Device service, just retype the password and it works fine again for a couple of days.

One of my collega told me that he have the same problem with another installastion.

Hi

It could the case that existing password as per domain policy is getting expired and due to which you have to update the password and it works fine for next  few days again

Thanks

Have you installed the latest service packs and updates via Live Update?

Assign this account to another windows service like BITS, does it fail with the same issue. If yes then its OS, if not then its application.

Hi!

Thanks for replying.

Yes I've tryed with another account, same result. I've installed latest update.

I have other BE services running under the same account, running just fine, it's only Device & Media Service that won't start unless I rewrite the password, so I am a bit frustrated.

is this happened after an upgrade or service pack install ?

some errors in event viewer " application" ?

if there is a library or tape drive connected please disconnect it and try to restart the service, check in Adamm.log in backup exec directory if there is some errors occured there