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Backup Exec 2012 cannot access Remote Agent Resource

Created: 30 Nov 2012 • Updated: 30 Nov 2012 | 3 comments
RicoLui's picture

Backup Exec 2012 cannot access Remote Agent Resource

 

The Remote Agent successfully installed but when creating backup job for the target server. It can see the target server but can't browse its resource. Pls help!

I already follow the below link to grant the services account of the target server for below local policy

http://www.symantec.com/business/support/index?pag...

·               Act as part of the operating system  

·               Backup files and directories

·               Create a token object

·               Log on as a batch job Log on as a service 

·               Manage auditing and security log (BE 2010 R3 and later)

·               Restore files and directories

·               Take ownership of files and other objects

 

Comments 3 CommentsJump to latest comment

Backup_Exec's picture

Hi

 

What is the server you are trying to browse is this Linux server or windows server and specify the OS running on that remote server too.

Is this only happening for this one particular server or you are not able to browse any remote server

Thanks

Sameer

Don't forget to give a "Thumbs Up" or Mark as "Solution" if someones advice has helped you.

RicoLui's picture

This is a Windows Server 2008

only happen on this one particular server

 

Thanks!

Backup_Exec's picture

 

Hi

If you have EFI partition on server then with BE 2012 this is known issue and please check link below for more details

http://www.symantec.com/docs/TECH198184

To check whether it has EFI partiton or not please go to disk management on the server for which it takes time to load selection and you will notice there

And if it is EFI then for the above issue there is Orphan fix available for symantec so if you have open a case already you would be given that to resolve the issue

Hope that helps

Thanks

Sameer

Don't forget to give a "Thumbs Up" or Mark as "Solution" if someones advice has helped you.