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Backup Exec 2012 - cannot backup corrupted .nsf file

Created: 13 Feb 2014 | 9 comments

Backup Exec 2012  -  (Lotus Domino 8.5) cannot backup corrupted .nsf file and based on the IBM for checking of this .nsf is not corrupted.

And additional information everytime we  try to backup Lotus include this corrupted .nsf file the server crashed.

We already coordinated to IBM and they said this corrupted .nsf file is working properly and it is not corrupted. 

Please help us IBM and Symantec are pointing each other who will solve this issue.

 

 

 

 

 

 

 

 

 

 

 

Operating Systems:

Comments 9 CommentsJump to latest comment

CraigV's picture

...have you tried to backup the file using AOFO?

THanks!

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...

NightMare07's picture

we dont try to backup using any backup solution...

 

can you recommend me some backup solution for NOTES....

 

thanks 

 

pkh's picture

Run fixup on all your .nsf files to correct any corruption and then rerun your backup. The BE Domino agent will not backup corrupted .nsf files. It has been this way since forever

NightMare07's picture

Hi PKH,

thanks for your reply....actually we already coordinated this issue to IBM and we ask them  to check if there corrupted nsf file, they do offline and online checking and they found out that theres no corrupted nsf file on our notes...and symantec cannot help us to backup the corriupt nsf file unless we fix the corrupt nsf file.

IBM said that there no problem is our NOTES but syamntec said that this issue is beyond their scope.

pkh's picture

Since you are stuck, why don't you just run fixup and compact yourself and then try the backup again.

Post the job log or all the error messages

NightMare07's picture

Do you mean fixup and compact... a offline maintenance from IBM...based on our notes team when they perform this... there's no nsf file that is corrupted...can you tell me more.. how to check the nsf file is working or corrupted...

thanks again...

Saurabh Gupta's picture

What's the NSF file name and what error does Backup Exec generate?

Satisfied? Mark this post as solution.

Saurabh Gupta's picture

A corrupt NSF may not be the root cause. Please go through the following and see if it helps:

http://www.symantec.com/docs/TECH182853

Satisfied? Mark this post as solution.