Backup Exec 2012 can't backup Exchange 2007 to Disk
I have set up Backup Exec 2012 to backup our Exchange 2007 environent
It is set to Backup to Disk weekly, then duplicate to tape.
The backup to disk starts, but then never seems to stop.
I have set it to stop if the job is still running after a certain amount of time (Can't get in to check the number of hours as it is still going)
I stumbled across it by accident today when I went in to set u pa backup for a new server.
It has been running for 9 days, and has only done 78GB (Out of 200GB)
As it seemd to have stopped working, I selected the option to Cancel job.
It is now sitting there with "Cancel Pending" status, and has been for over an hour now.
This had happened previously, and I followed a Symantec article which screwed it up even more. It told me to Restart services then kill some processes.
It froze when trying to stop some processes, then would not start them again afterwards.
I then had to restart both the Exchange server and backup server as the Writer had crashed on the Exchange server.
I have installed the Service Pack 2 for Backup Exec, but now Backup Exec has done the same thing.
I don't want to have to restart the servers again unless I have to.
In this case, restarting is not a solution, as I have already tried it and the problem has recurred, so please do not suggest that as a solution.
Where can I find more information about what has happened, and how to stop it happening in the future?
We need our Exchange system backed up, and currently this is not being done.
The job is set to backup from the Active copy. It was initially set to do the Passive, but that didn't work either. (That caused other issues, and I was told to do the active copy instead)