Video Screencast Help
Protect Your POS Environment Against Retail Data Breaches. Learn More.

Backup Exec 2012 - Client-side deduplication job exception

Created: 21 Dec 2013 • Updated: 21 Dec 2013 | 2 comments
I am using BE 2012 SP3 to backup Hyper-V 2012 Cluster.
 
In the cluster backup job, I got the following exception.
A backup job using Deduplication Option completes with the exception: Client-side deduplication is enabled for this job, but it could not be used
 
But when I backup the node using client side deduplication without any exception.
 
The BE and Remote agent version is match.
 
Operating Systems:

Comments 2 CommentsJump to latest comment

CraigV's picture

Hi,

Check the TN below for the troubleshooting steps:

http://www.symantec.com/business/support/index?pag...

Thanks!

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...

kf2013's picture

I have checked already. As I said before, I tried to backup the Hyper-V cluster node with Client-side deduplication without exceptions.

The exception just appear on the cluster backup job.