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Backup Exec 2012 - Client-side deduplication job exception

Created: 21 Dec 2013 • Updated: 21 Dec 2013 | 2 comments
I am using BE 2012 SP3 to backup Hyper-V 2012 Cluster.
In the cluster backup job, I got the following exception.
A backup job using Deduplication Option completes with the exception: Client-side deduplication is enabled for this job, but it could not be used
But when I backup the node using client side deduplication without any exception.
The BE and Remote agent version is match.
Operating Systems:

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CraigV's picture


Check the TN below for the troubleshooting steps:


Alternative ways to access Backup Exec Technical Support:

kf2013's picture

I have checked already. As I said before, I tried to backup the Hyper-V cluster node with Client-side deduplication without exceptions.

The exception just appear on the cluster backup job.