Backup Exec 2012 Credential Status Test Failed
I'm implementing BE 2012 on my site and I have a problem with one server of them.
I've installed Backup Exec 2012 on a physical server and I'm configuring the application to make a backup of the VMs through BE agents. (Hyper-V farm).
I've installed the agents on all servers with no issue. I've configured all my backup-to-tapes job successfully except for one.
The problem occurs on a users/common files server (Windows 2008 x64 Standard EN). The server has been added as a standard server not as a File Server. So when I'm configuring the job and I run the Test/Edit Credentials I've got a Test failed message. I restarted the VM and the physical server unsuccessfully. I've uninstalled the BE agent from the VM and I've restarted the physical machine and the VM again. I re-installed the BE agent but I still have a Test failed error message.
So I've added the same server as File Server and I ran a Test Credential which is in failure again. But now I can affirm the credential test works with some folders and does not work with others folders. So I've checked the access right and it's the same configuration everywhere for each shared folders. The Backup Exec is running through a "Service Account" (That means the password never expires). This account is a member of the local administrator account which has a full access everywhere on the server. (Drives, Folders, files)
I've tried to use the debug program through Backup Exec. So when the server has been added as a standard microsoft server I've got both messages below: Credential test is ok:\\ServerName\UserAAA$, DisplayName:\\ServerName\UserAAA$, ResourceType:Ntfs,1, OSID:NtfsId,14, VMNetworkName:, VMState:0, ResourceSubtype:Sql2Database, uint:2.
Credential test is in failure: Consider to continue testing, ParentResourceName:\\ServerName, ResourceName:\\ServerName\UserDDD$ DisplayName:\\ServerName\UserDDD$, Flags:IsContainer, IsDevice, UsernameOptional, PasswordOptional, Selectable, W2kNtfsVolume, RedirectedRestore, DSSSResourceType:Ntfs DSSSResourceSubType:Sql2Database, uint:2
Resource was a lanman or admin share but resourceContainer was NOT a FILESERVER. Since we will not insert new rows for these no sense testing validation. Takes time.
How can I fix this problem ? My Backup Exec is updated but do I need to install a specific update ? I think I've tried everything I could. So I need your help or let me know if you have any ideas please.