Backup Exec 2012 doesn't work with a 10Gb HP NC523sfp NIC
Hi All, I have the following sitaution:
I have a Windows 2008 R2 Standard server installed on a HP DL380 G7 server with four 1Gb intergrated NIC's. Only one of the NIC's is enabled with an IP number which connects to our internal Windows AD domain. Backup Exec 2012/sp4 has been installed on this server and all the defined jobs (all windows related) work fine.
Recently I have had to install a 10Gb HP NC523sfp 2-port server adapter in this server. This adapter is connected to a juniper. A SAN environment is also connected to this juniper as is my ESXi hosts. The ip number of this adapter is totally different then the 1Gb NIC and it's only used as a backend management/backup for the SAN.
Here is the strange problem I am encountering. When I connect a cable to the 10Gb NIC Backup Exec will not work and after several minutes the BE services do not respond. I am not even able to restart the BE services, which require a Windows AD account. As soon as I take the cable out of the 10Gb NIC the BE services are able to startup. It looks like Backup Exec is trying to connect to a WIndows AD server through the 10Gb NIC, but it should do it through the 1Gb NIC. By the way, whilst this is happening I am able to ping to my domain servers and I am able to browse the domain. Only Backup Exec is affected.
One of the options I did was ensure that the 1Gb NIC is on top of the priority list. Still I get this issue.
Has anyone else had this problem and come up with a solution?
Thanks for your time,
PS. I opened a case with Symantec but we haven't come to a working solution yet .