Backup Exec 2012 error- Remote Agent crash during VMware backup
Created: 18 Dec 2012 | 15 comments
When I backup VM using Backup Exec, the following errors was found in Event Viewer. The Backup Exec Remote Agent service was stopped.
Event ID 1000
Faulting application name: beremote.exe, version: 14.0.1798.0, time stamp: 0x4f1e02d7
Faulting module name: vddkWrapper.dll, version: 14.0.1798.111, time stamp: 0x50be7e05
Exception code: 0xc0000005
Fault offset: 0x0000000000019f7a
Faulting process id: 0x1704
Faulting application start time: 0x01cddd446eb13e76
Faulting application path: C:\Program Files\Symantec\Backup Exec\beremote.exe
Faulting module path: C:\Program Files\Symantec\Backup Exec\vddkWrapper.dll
Report Id: fac63bb8-4942-11e2-8cdb-001b7892bb88
I found one KB about Backup Exec 2010 Remote Agent crashes during VMware backups.
Can I follow the above KB to solve Backup Exec 2012?