Backup Exec 2012, Exchange Restore Single Email
Created: 15 Jan 2013 | 4 comments
I have the below environment
- Backup Exec Version and Operating System installed
Backup Exec 2012
Windows Server 2008 ServerStorageStandard [6.0.6002]
- Exchange Version and Operating System installed
Exchange 2010
Windows Server 2008 R2 Server 4.0 [6.1.7601
When perform restore for Single email from backup Exec Exchange server Database becomes dismounted.
MAILBOX/database becomes dismounted
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Hi
Please do the following to resolve the issue
1 First of all go to backup exec log on account in backup Exec and ensure you have got system log on account selected as default log on account and your backup exec services are running to with same account you can check this by going to services for windows
2 Ensure then the account used to backup and restore for exchange is part of Organization management ,domain admin,administrators group and exchange servers group
3 Once checked and configured as mention above restart the services once on Media server and Exchange server and then try doing restore it should work fine this time
Additionally ensure remote agent is installed on all nodes of Exchange(Mailbox node, CAS node)if it is DAG
Hope that helps
Thanks
Sameer
Don't forget to give a "Thumbs Up" or Mark as "Solution" if someones advice has helped you.
Why don't you restore to PST ?
See: http://www.symantec.com/business/support/index?page=content&id=TECH191622
If this response answers your concern, please mark it as a "solution"
Hi,
Make sure the setting below isn't selected (taken straight from the Admin Guide):
When creating a restore job, on the Backup Exec Restore Job Properties pane, under Settings, click MicrosoftExchange. Check Dismount database before restore.
Thanks!
Alternative ways to access Backup Exec Technical Support:
https://www-secure.symantec.com/connect/blogs/alte...
Hi
Just to add on;
This option of check dismount database restore only would show up in restore window when doing database restore ,but when GRT restore is considered this option will not be in restore wizard.
Thanks
Sameer
Don't forget to give a "Thumbs Up" or Mark as "Solution" if someones advice has helped you.
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